Want to improve your success rate when it comes to hiring new employees? Along with helping businesses boost their productivity and profit ratios, conducting employee exit interviews can help companies improve their hiring practices, reducing turnover and boosting retention in the long run.
Exit interviews offer businesses the unique opportunity to collect uncensored feedback from their employees. Because these workers have already decided to leave, they may be more likely to reveal their honest opinions about supervisors and staff than those employees who are still on the payroll. This information can be invaluable when the time comes to restructure departments or promote employees to managerial roles.
Along with revealing weaknesses among current management, exit interviews offer useful insight into organizational concerns, helping businesses boost morale and retention long term. If your exiting employee was feeling overwhelmed, the chances are good that other workers are feeling the burn as well. Making changes to your organizational structure now can help prevent a larger exodus down the line.
Additionally, exit interviews can provide valuable insight into mistakes you may be making during the hiring process. For example, companies who hire younger workers to save on salary costs may see a higher turnover rate than those who choose more experienced employees. Additionally, hiring managers may choose workers with a similar background to their own, resulting in persistent weaknesses among the workforce. Look for trends among employee responses and don’t be afraid to take actions to correct the problems. Your company will reap the rewards in the long run.
Key Questions to Ask in Exit Interviews
While interviews are a great way to prevent problems before they occur, the usefulness of an exit interview depends in large part on the quality of the questions.
The following four questions help companies evaluate current policies and management in order to give themselves the best chance of success:
- What factors or policies made your job more difficult?
- Were you happy with your supervisors?
- Did the position offer opportunities for advancement?
- How could we have convinced you to stay?
Call Here’s Help for All Your Staffing Needs
Conducting thorough exit interviews can be awkward. However, these conversations offer companies invaluable information about their businesses while helping them avoid future turnover. At Here’s Help Staffing in Middletown, we take the time to screen applicants carefully and help companies make the best hiring decisions. Additionally, we offer resources for conducting exit interviews and other tasks to improve retention. Contact us today for assistance in staffing your company for success.